Privacy Policy
This policy explains the data Molar processes to run clinic operations, patient portals, billing, communications, and support.
Information we process
Molar processes account details, clinic information, team roles, patient profiles, appointment records, visit notes, prescriptions, tooth chart data, billing records, uploaded images or documents, and support requests entered into the system.
How the information is used
We use this information to operate clinic workflows, authenticate users, show role-based dashboards, manage appointments, maintain patient records, process billing, provide reports, send configured email or WhatsApp notifications, and respond to support requests.
Access and roles
Access is role-based. Admins, staff, doctors, patients, and super admins see different areas of the product. Clinic users should only access information needed for their work, and patients access their own portal information.
Storage and security
Application data is stored using Supabase-backed database and storage services. Server-side keys are kept out of browser code, dashboard and API routes are protected, and uploaded clinic or appointment media is handled through server-controlled workflows.
Communications
Molar can send transactional emails, password reset messages, support confirmations, invoice messages, and appointment notifications when these features are configured by the clinic or platform operator.
Your responsibilities
Clinics are responsible for entering accurate data, assigning appropriate roles, obtaining any patient consent required for communications, and using Molar in line with their professional, privacy, and healthcare obligations.
Contact
Questions about privacy or data handling can be sent to support@molar.pk.